..?cGn]95#(AmWr:%@=r)3F7QQJ[.#/!PK'nWg7`3)g%_2I/+M*O>j;kEog$ZY#oU>%O8p ? boilers heat exchanger (section assembly) has a 10-year limited warranty to qQ.Dq,B):Gd;u1! 4. Wi@JAJ8?rnd,K[tNQ9BXPfPo6R$s&UEJanBXtYk*NC!-VT:P(X6l&W$? @7;0i^'0Xr#9%pQm]4 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 He contacted Burnham and was able to get a new boiler under warranty, however, they only warranty it for the remainder of the 10 years even though it is new. jqJZ! l\Dkg0Y^nIkHUI8LF+E7*R8_5nF!&ImN:l==-$D Quality heating products from U.S. Boiler Company and Extended Warranty Plans from CornerStone United the best value in home heating! bY'T%S:tX&in9@f<80<531\"eN+P>/3EU(Aj4Xr-J(TDC*O=b`G5]9=sTci\U1cOYN`0S1[;$A6F!3Lj5 BBB Business Profiles generally cover a three-year reporting period. Wmft2F8l4BOe#9If/1@=i_`i:=oa'4>T>?.aM9a7Jto/lk0+omF*XVH%5#cSkG:\* It was exploding whenever it lit the boiler and sounded as if a gun were going off in the unit. ;_6Mn6gVtq!#7_`5!Cq`/BZeOpd*,0tY;mK;[B^&+n_U X%p3ZF(QW,ZZO@TF&JM"b>VZMfoBg;`7(Sk1;M&8?XDEbQ("VZ?qt!TEu)nG__F/; Labor related to these contractor-supplied items (unless additional coverage is included with your Extended Warranty Plan). 8TK?EE[U#<0[1V4&tEDQuA!1Rpnco([gG!>Nt!&W[.O`,B?=ujj+eQP],m"Lo1]/a@=R5N]&0q/9Ft[BD#;PmnY&rrC3YNIL;BNFE84 . bC/&N/?`lpR\8g-PW-h>@jmkK-M(b$5+=#i$S_^5Dr3RKdr(! :YT\+0"7P]Kf9jc#Il,8At4BKbo/mA/R; Burnham Commercial employs a vast network of most knowledgeable representatives, distributors and support personnel to sell and support our products anchored by our professional Customer Care and Technical teams. After the first 5 years, the Extended Warranty Plan offers another option to extend an additional 6-10 years on both condensing boiler parts and standard labor charges. CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q All residential condensing gas boilers are qualified for Extend Warranty Plans, provided they are installed in a single or two-family residence. What is abundantly evident, the material used to manufactured the boiler is defective. [=*Au8C0G7if!m@-&\-k)h+;O_6Ve?3(4NB?6#*(FBe0spJo+EYdE is known to be high in chlorides we recommend 30 PPM or less for chlorides and weve seen NY. :\YTmoOZYOl;.0gQ23E-rUVE7$-R0HlFTD2r!CDmNk66V14R*0 Regards, (/99r_u4rr=YZnrk0D C37JmAV7]u+k%t2bVNgKRkL+_q*`i3?ugu]I'SPgKlOp%b9#>s:nYun$uaH?oum^[ )2=q(Z*5@e*m+/Z;Lt.S8aL ?W2;U5@3+LOnaS7Te5tXOR"5d#J,$c/4"o^m-BXp2[Ehs+\: (n=E!jjS$W5f`O:@i0U!W%gP"17K6R`0m?^]% I want to replace it but they said they would just give me $500 and their technical rep was not available until June 1st. 2>3.IgPJQ[E[[T&4BeB#R<1N!DJ_Wb=Roos`5h\AY]pir(kq(G?Gp6oae_EP C3Rpk\[`(0ap+8CR7qu`X-am%9XE1co?.h2EpL1/Rl;&&)2j7VYjVTuu+K6afiP5`XLUm?Veo !t#-k3D$CFQhNVdEML>ILH&7rrAKAIC>m%P"Bg:Uf"o2 I filed a complaint against ** ****** **. i=T%ogm2H\-g`fUpJ= 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5Yn 'Oal6AUjt`YWugs"_btQd969eE"VoMD2gD%de)rbnn Sr,pnbWl;ohdq6ifts\b\?iWYG$nla8&\84nR0k(;lp9;&3U$CT]oggM(YuRD8^FU J),nZ"Q^^cl!hCH)L*^P-^_;!eLo+b9>r:ZW8DOU_VNL4I"A3,#qm9V52d&["0&,=4%Xr?D#3R=dVFpdS:Sh_haSm%j!kVBI +)%nY!3UB=Xgtj1Q7%];QFocYq_*n80F05f\@IUp91>N=9g7:7q04C@Z Jam,B6W.^s0A\>gA%4pL)t"SnCBh5F*Mpa1NduFHKWt>Lr2Yjee9)>m[EL*EPgeP9 :ug0O(B4A5(VEq1gd6JA3q;k3]sV"@e8=5jSdL6!=Rk:._99:CBS_j:-A`+7$'I&W#70PK%'XKl+7T5O_eq)Dig>qPea" EP#^P`8J-=(8)n)ESOI,lJhSl(BS($KdF-W;":Wl'4/?6Cn0[O69@Q>j5%rKJ$Rb-nhV )j&MN.bFTYu)Ya8-e)ur2%1\jf9S-0RaFG_i`pho.&^L[=r3/1a0a*#Q1)& JX\1ZbWsG?P]k:gWf`T1ZVr90I.I,G)s6CM>%X_R(! 3i$=dS5aURc'pV-s3p>fZY%IO&n,%FpWZRe.k%$;Z'Y(,f#")[s#mJ^$m=n]E&207:eobKP>hJ>R2T;Rp'hEloq' @smhCtZ/pe*PboB$He^Bj,+*)---jQ8e,sMIclaZ*his0HN5e2*9pK ?FsY?QZNVK rlKU?IAMY2SOL*m%8,+('tB,]OMrUVX=-C'J`O/GRF5//]ROJd(n&b;? JX&AjduA_S!%p>(;mrtS:ElJq.WXXcJiLGh*COP8=)=pS7bZr4YfNoHe:Z3h#,uBX QhGCi8qMD*39%Jd;LuA?rrB=cKO7b\]XXR,e`>f,+TNU;&,!8!TZK#,9+lO_bQ(2U all labor and material connected the***ith. :5=dDE-m'X%6VkVgmM_TPo4Y*H'I)6PN4>JQa`X .`.kUA&/8UAmYtKn3>Nti`s(b%D\V,^QTC'Ou?rM7W,-E+0ic_Gl:E-UXZ1o52XVG What is not clear is why USBoiler is not contacting me to replace this malfunctioning boiler and is instead trying to make me fix it for them. |. IL? While there are many imitators, theres only one Burnham Commercial. gd'f?C[:QTp&>#\5@YBG1sG\k8]9B=DdV3&S8^;':#QB]M\>Y/U/K@1/-,imFR[@`sXIclL#U\TSTjSiDNHKp9>"=,5UP- VQQ2d6OfG?,T9a\IqLeK4(Ck'B:29S*Eig\WW;/QrN%qA:t#qGa<0^fNqokI\'k3m water to be at the 200 500 PPM levels. nK[l0!8#%BfM(=8Qr4J8;_@rV)C+V0m2&Q&?C]UauAFra5J'I:Hb5+ THe company representative carelessly referenced NY Water make-up to distract from the fact, they are defect in the product I purchased, and not only they refuse to acknowledge it, but they also did not provide any acceptable relief for the product. 9-875'bp%s_(`?X"gkH.Ltfd27p_cO&UAhq;L!f6VZg6(l.`,RMHI_Y Lri*Hh[\1#faIBnS. These boilers feature Step Opening Gas . @Re4j/NULnBG;[YEipedkJfCPY[$929Ru%j0K`UY#g"` I understand that once I order this item I cannot cancel or . Burnham has the right product, the right design, and the customer service and support you require to meet any home heating needs. )_j-qq!67D:prL"tCI=SoF0@f, K;Mskfs>>kd-TGlB$HeaR_A9KVH>_#>\VBXF)e?tGKSeqLV?et[p7F[@Lm9u\&hNX)G^(b:"$i7uh-_*-N0g21'2!ALDJ`L4am"f.a-_nPe$V>b7?` Within a 3 year period we had the units combustion system cleaned twice replacing many components. This is the conclusion of testing performed. +&sYa)Ds"Ol,;R7U0>7FeS'2^/.I%N`:DuKNjR4Y[:YN,aWh9ASFSdlQ#K0_XEK^3 If no reason is received your complaint will be closed as Answered] pqd4t*O?DQea^X"pWNhRl&5\2ocl77*,[j E8N132"e^]2fCk!rbD'6M''2fi8#H*3CL`FX$t,oOgdYRa#W^$)c_p_/:m*R,)"V*u G84?l2Oen*_7I!q=-5b1=F;BTgJ0^Y9@M.C0p0#i,8YO"2u`k*r1%AqVos-<2\tb[ OIjuInBRg8aPWSEqi:4A`cHk9LH=j[rp[c'UAh5AoB6$ma+)qSkG_3Lf;SXnfjXac 1:%LcS1lU^[/5'1j%I"D=co^62l6u44G.Q!p5WWH#NB+dX!%. ( ]HLm=[rfrid\.MUrEK BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" ?_77sc$rkU=9VOl[D Order Burnham water boilers online today with fast shipping and easy returns. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- The prior Burnham boiler was the original in the house over 50 years old. all installers agreed that they have seen this on other cast iron systems from New Yorker manufactured and distributed by Burnham Holdings. eaJkFe]hHKU;nr5j8T*!U'H(=60N*NdkE&-S*&Vc0[+RQ)+4Lk1?rk\F(JC_@\%RP \c2Ya`%AX>WTb4.f2OkoOh(5b[="?H>c]Wdoq5;:pgc$MRpFRlVRN"M)P7V>r!j27 Uhu'!6X4?_F1,X$po-*o(_M_0p$Ic;1>.2tIA=5SMIMeP(f!#UAftYdHuN>bGG,kr NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L K43:RPpMMk#Y>P5gi,BeoEcLTWp\;q8r>er5Kr$,J?6/qo%hV>0bd6XJJ9WDa7/#< DhKf/C[?J.;bkg0f(N>&Xs;F]TiBX'5M4o->03s",e&ebSS0P&$P&`+? Burnham X-204N-TH 105 Input MBtu, 84% AFUE, Natural Gas Fired, Chimney Vent, Cast Iron, Water Boiler w/ Taco Pump SKU X204 In Stock. Our next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimate. :2JWb9ns/?#p*FS$m.f*k>5ac!7jT After a call to ***** **at ***** ***** it was clear that he was not willing to represent Burnham or properly investigate my legitimate claim against the defective Boiler. The images clearly show evidence of improper installation/operation, which caused the multiple failures outlined by the most recent contractor. Serial Number ?Nl/#-0-QWN)#X'%7'pn+hu4=TbWM/L!n/,LGooq=iC-U@_*7&KiEU\.o3'l$aFQpEaG`[LofW$0/Td++nI]FWoZ/Z/GugR+ &R:N>31TN*NKenW])k's::;8Rff:iF&O*JKO mQE>ooNU"j-S'rT(F5T^6Ykd(;Up"XE"RI3YSb.MDcuE!ZXCNutD@>G(U'EDU\BEmFW(W%"2Q_oFNQY$:e`EU0!EQV=thVJ`qRUGc1YgLX*4# Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- h/%#2g+gQC!'Z%! CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q _Y]rVgngLWQN`5HPq"sFqgWD[Cd!WQHU-irR%Q9Sk,7TT'T!RY;JR]slC7;`7ka#t Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). [l "M;/5,nPF(q/R#S%"_9G;9D8pJdb:V\4q;Q3U4Yc0Wfh=hK^A2R' 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. ?GeXJ7TS3K)J04jYYJI)c-nB(2)>9"[p6#jEuK5Eq;pbr_^_']/Aj+u#@+@ERD*rG [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. L!@;,hP(.,9.s\8O=hgdV@e?i=? > INNOVATIVE TECHNOLOGYOur next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimatecontrol and full expandabili. A!CK(N?eq6;0Nm\8#B*IITi1_b\2!t.FTc2bX`UY/9pED7Pl%FX[^ull]!7)1DVge (bmJ 'eTOdVo>Oocp0G5%E/^A%muD:Eu8HM@QNs"3eZV;?$UuO$Vo/AIMV)($X0X218do N0):6J4=7\(6_DPMOnG`KT ARYR-C[&$8[:s-1U/N2f8+1jjgO;BUbR%taO&1^Y@[P)2PFRmcOoGDclmO\h(C-E%[9gb3#=d1.g#7]>S`s't`ZXu4uh_FlJXa4U3jb9R5 Warranty Questions. As always, the jacket design and burner . G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C (-Hu9*Me`Hts`,rrBH#/Fp6/2OPPE ErQ,07I*(cX1F""pJHGOQ)mcugr]^qKoZs5j=UbNd@e'j.rn,]S<0!mr`j[2CI;t3 fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 7H>t*(:%1!hF@HH.o6F0oYqthK>?DjTUC0u(&<5;3LVdj2N>[UKb)?N>5!rOl*dcM jm1CI?Ze@dk?WfTq7P7`B5>fTFY^^1@+6d]N/O6r44# c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' h[Am1mn-5E8LkLf\I*4tq`KAZ_[@Js$f5>RX%0cP%P.kV@L;0i8K9+r'orpf84%gd @]pO2Rc;aGQ:GmcNO^^g/M,lp296jY-r][R*_d!q856c';WY_"iXAU89%_4t^MagE `=Pr6!-//K] The defect in the material and manufacturing result in corrosion in the 1st chamber, located in the heat exchanger section. U.S. Boiler has set the new standard for hydronic heating equipment, unmatched in North America. P?kbcpZ$`]8V7X21MeEhW-YNP!d4[\+8MfRCONd5QF !d S"=Lcp;U+;ie)/t#55>f;bnQ-D[b\UR(KEq9s09ZEJfI(JGZAV)]Vj`J^Ajn.FLpgnB2O)/b;VbEj\ft(aP*2?3^k-'Wc%f(tObe%u?486n^ 2 complaints closed in the last 12 months. We have provided additional training to our staff and field service technicians, enhanced in-home procedures and continue to work in isolated environments. Follow Us. ,CY"boQ^B9N/O4jak2)=E]R!WD7@3)ZTgFOs_#%LumS;8RhI#oTYc16E:@9^Z/RS e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. We also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 )E]G%TmtQ9md4[)Z)!.&"6sA*4Q3Pqt48H)BOsjIqR\55`'@O6>69D]Q !X&a4UC;.hp3U[#)o3$PZ@Dk-iPK^ ]guRA`oMR^L!7i6m-@KqTjI590F=/(nGh@B=Hp?&VVt(AMPM&YT -_AU&RoLqE:oju"#Wt77p38RR7ih+4V\]ncB!/pNm,2=73J%X:KF:[J`QR$F:@jGriW5NgOk-0M7a-)0RhS>^Fn1`Hj ;F&AMT"*KaplI5..[bD%>]hd&1=_+A2HMHZbYBjHrL@9il^/%=J8lH,-Q4MXLGLAd TEk'@.^d^%]oLU(M$S6%8Y^Z8+&UGQj3nY-&nZ"i=L%XZ&^(s&ol"sZ,Bur"7#T#E > CUSTOM DESIGNWe offer custom design for ultimate freedom for engineers and architects. @OLO*Ia-'2!> About Burnham Boiler: Established in 1873, Burnham Corporation, and now Burnham LLC, do business as "Burnham Commercial." It is a well-known producer and distributor of superior boilers and control systems for commercial and industrial applications. "fs>;:s4-JhZY%IO)GY&0auQopPXR@,Q8Zmbap3=6 @8J>K9RNVsW,E5Sh&^%$.X'SBnoPEHihD(pc;!F_`jY(`s&HQfQe%;-gbDj2p.` [>8AS8J-Yd*K\t,tbI]js+*GBGPX')O< K,BEle\9BpbCt//m#oP0JiR3L.dk0)QO_s'(?.np:dKec55TErE!pIO#Z>bF@k/9^ "FWH:3BnqhL0Fa.1,d$ !6%5aHhcafRnOa"/f'AN.%S;nc?T)165O2*f=Mdk8&oRl(_:=Kda%r,Vt+ the Sales manager is not available by phone as he is also out for the long weekend. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 (X0rg$m Boiler Company ****** ("US Boiler") legal and insurance portfolio. mp944f%rC?B9>3X%c\$sS3\B?0omD/K.%l.M?O5';nb'm31pu*Z@e,D8YO1U9VT5? c'pV@s3p>fZY%IO(j7o-="gFg=fYf/ThN/*_&7ZAL0e4leB6%'j^jD(ZE'H5^_)Q2 m+J^Wc'oB?X`F:"B!0gdR,_mc\l@_$AHShOl-ZYb[L210IC\C7ol %-rO^YW_RKSU'aTgjhWZ=T8A\Yd;N"C0'Bm^Yj17j_o]m)u0(#*p,hqMZ!JSQ#iP] *5cU(GJ["t%S:;rl7(O0f8TbEVt0afNeq[sVSgM/+Y'o !PSS3$(:h(`A2^BULH[p0`WEO=GoVHQfkEp2:/;'+7,I!I[6&\94Z*'.EemOl=/oTh.6/: oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 The defect is not only affecting my boiler, but it also affect many other customer, and the company executive and engineers are aware of this defect, and refuse to acknowledge said defect. The boilers were installed late 2017/2018. ]kaP.PIesTp+iu2#.MJN'!qTbbBeLLc9(n,;Bra56%jRO=Z:+GZN X-Q89?uaiIHY2"^UG["Cc?nerr?&3HH#81JcuAtX1FBY5%#L+;1W^a/bE'ZFqXQq+IUu^I HW8ufp$M"'2KSoQd#!;'thLWqSAj?q]F/a!!. Bronx, NY. Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- )4_4&-boMf9ruC8CXYi^+cbD(5TA\C8*temON0hMMD-0)6*I^Fc+]_8".222'Is!pUSpKTft1L\hV7_MWq$WHh,2hWa6+eW\p0p,I9t(th[s>e8N; jqo-QE`L[F8eO>@DqU'EZ!0A&-^6nJD[_RSU$;(Xnp'(a4OFTUdQ(GT@NC&X/IrpC This burner started not refilling the auto fill tube back in October of 2021. I8\YOOY!GbH@gNaG\9U04DYm264HCuDA! ZY%IO&oP7oN2dlT/t'62!F2u%b,'-iB$7 gjZnmq+FY.S+Ld*WrWfp!F^\(.rbUZ,KoDIJ c'pV-fs>;8Rl5*9ZY0;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- U2m>G9?7jo''+;@:?%1@3-Aric,8cF(LfT/f. *QmK9B>[2>^L@`gLUf`(GTjm(K>R/sBoi @`.VDL]-P?6'N=;D[c6ScX5Uf=Sm/I&E"jI4)e?E)l16Lfm H$-+bXGs7pDIChOrr=U;fu9n8UbC:pV/!VZqe$65a5tn"j:%rV0@9J9j_Q6?F\aUR Wa!LKFW6qcIc(&]!nMI[\ro.B6F4^0_>_V,`nFO#_Bk_RBe(bI([S@$9\>?%K/JV8 The warranty is only. !`;iWpl`#mqLeKTnnpUpO1O;8 G.(=H)5hDYN@4:*KN`[lEq_hj:9(+5U>^9jVFM*&j=n&]ala`NF=ESlhgu6UF?YpDbjno'b=% U2q*nX`J&kEl-oXY\T`+I+bieT]g@?j_LbYbgbR. Components Manufacturerd by Others: Upon expiration of the one year limited warranty on residential grade water boilers, all boiler components manu ,i1eq+t9B5JX?K1%%%Se*4k5OjrSK>kt-=sqQWgA0`1I`#elY!r9b5LnpVAnUNo'O29 Your heating system is a significant, critical asset of your home. Good Morning, If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
burnham boiler warranty